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The Eye Doctor



The Eye Doctor Hot Eye Compress Premiem is a Class 1 medical device to ease the symptoms of dry eyes, grittiness and irritation, styes, cysts, Blepharitis (inflammation of the eyelids)Meibomian gland dysfunction (MGD) and Chalazion (from a blocked oil gland).

This re-usable Hot Eye Compress mask for various eye conditions and irritations optimises heat retention and contact with the affected areas.  The Eye Doctor Premium® treatment pack contains The Eye Doctor reusable antibacterial hot eye compress and Eyelid Wipes.

The hot and warm eye mask features our patented Sterileyes® technology, which acts as an antibacterial shield on the compress, clinically proven to reduce potentially harmful bacteria by up to 99.99%. Thanks to POLYGIENE' Stay-Fresh Technology, the patented solution is bound to the fibres of the fabric to protect the eyes from potentially harmful bacteria. This fabric is antimicrobial to the three leading causative microorganisms of eye infections and those associated with Dry Eye development. 

Filled with BodyBeads® self-hydrating technology, this product can be used in excess of 365 times (or once a day for a year) and can be heated in both the microwave and oven.  The BodyBeads® technology has passed all appropriate independent safety tests for both the microwave and oven. It is non-toxic, non-flammable, and is proven to be more resistant to overheating than natural grain.

The Eye Mask® treatment pack contains one compress with a removable cover and reusable storage bag, with full instructions for microwave use, oven use, and wash care. It features a removable, washable cover to ensure hygiene and prevent bacteria transfer, as well as an adjustable strap.

Dimensions: 260mm length X 90 mm width (actual product).

If you wear contact lenses or are under the care of a healthcare professional for your eyes, please follow the advice of your practitioner.
There are traces of latex within the strap that fastens around the back of your head.

What is the difference between the Eye Doctor Premium and Essential?
There are a few differences, which we’ll cover here.  The first difference is that Eye Doctor Premium will last for a minimum of 365 uses, while Eye Doctor Essential will last for 200 minimum. The second is that Premium can be used in both the microwave and oven, whereas Essential is microwave only. Last but not least, Premium has a washable cover and storage bag, but both do come with some complimentary Eye Doctor Lid Wipes.

What do I do if my Click & Go Eye Mask still has crystals after resetting
If you find that your mask still has crystals after resetting you can attempt to do a ‘hard’ reset by boiling the Gel Pack on its own continuously for approximately ten minutes.

Can I use the Eye Doctor compress cold?
Yes, you can, however, if you choose to use it cold, then we recommend putting the eye compress in a freezer bag and placing it in the freezer, rather than the fridge.

My eye compress doesn’t get hot enough
This eye compress has been designed to heat up to just a couple of degrees past body temperature. It is supposed to be a comfortable warmth, rather than being hot. It can be heated for 30 seconds and another further five seconds if preferred, but no more.

Why isn’t the eye compress helping my dry eye symptoms?
It can take regular use to alleviate your dry eye symptoms. For best results, we recommend that you use the eye compress twice a day, every day for two weeks.

Does the eye compress contain latex?
Yes, there are traces of latex within the strap that fastens around the back of your head.

What do I do if the eye compress doesn’t fit on my head?
Don’t worry, the straps are a comfort feature and not necessary to achieve effective treatment. If you need an alternative way to use the compress, simply recline your head back and apply the eye compress to your eyes.

How often should I wash my eye compress?
We recommend washing your compress at least once a week, but if your dry eye symptoms are more severe, we would recommend washing it more often.

What are the beads inside the eye compress?
The compress is filled with our self-hydrating BodyBeads®, made of medical grade silica.

Can your eye compresses be heated in a combi microwave?
The eye compresses can be heated in a combi microwave as long as the oven/grill element is switched off (please refer to your manufacturers instructions to see if this is possible).

Store in a cool, dry place away from direct sunlight. Keep out of reach of young children.  While we work to ensure that product information on our website is correct, on occasion manufacturers may alter their ingredient lists or usage information.  Actual product packaging and materials may contain more and/or different information than that shown on our website.  All information about the products on our website is provided for information purposes only. We recommend that you do not solely rely on the information presented on our website.  Please always read the labels, warnings, and directions provided with the product before using or consuming a product.  In the event of any safety concerns or for any other information about a product please carefully read any instructions provided on the label or packaging and contact the manufacturer.  Content on this site is not intended to substitute for advice given by medical practitioner, pharmacist, or other licensed health-care professional. Contact your health-care provider immediately if you suspect that you have a medical problem.  Information and statements about products are not intended to be used to diagnose, treat, cure, or prevent any disease or health condition.  The customer reviews are only moderated for offensive content – they should not be regarded as medical or health advice; no reliance should therefore be placed on them; and they are not endorsed by Victoria Health. If you have any health problems or questions regarding the suitability of any product please contact a health professional. Products are not medicinal unless otherwise stated. Victoria Health accepts no liability for inaccuracies or misstatements about products by manufacturers or other third parties. This does not affect your statutory rights.

Product Code: TBD0001