Developed by an Optometrist, the Peep Club Heated Eye Wand is a wonderful at-home eye treatment to soothe, hydrate and restore dry, tired eyes - "like a hot stone massage for your eyes", this heated facial tool is the warming compress our over-worked eyes need.
Peep Club Eye Wand is an innovative device that may be used as a treatment for dry eyes and helps to gently unblock the tiny glands that line your upper and lower lid - a leading cause of dry eyes symptoms such as redness, itchiness, over watering and a tired, heavy feeling. The Eye Wand head can be set to temperatures of between 37C and 45C and heats up in under 60 seconds. The warmth helps your eyes to produce better quality tears and stay naturally hydrated all day while the gentle massage feature increases circulation to the area to promote lymphatic drainage to reduce puffy eyelids. A clever red LED light, based on NASA demonstrated science, works to promote collagen and elastin to smooth out and rejuvenate fine lines and wrinkles.
Both the eye massager and the LED light features can be turned on and off independently during use so that you can adapt the device to your preferences
Heated Eye Wand Key Benefits:
- Relieves dry eyes symptoms such as redness, itchiness, and over watering
- Helps to produce better quality tears and stay naturally hydrated all day
- Increases circulation to promote lymphatic drainage to reduce puffy eyelids
- Reduces tired eyes
- Promotes collagen and elastin to reduce lines and wrinkles
- Developed by an Optometrist
How to use:
- Remove contact lenses before use
- Gently pat a pea-sized amount of our Soothing Coconut Eye Balm around your eye area using a clean finger or one of Peep Club's Reusable Velvet Bamboo Pads. You can also use your favourite under eye cream or serum - the device will actually increase the efficacy and penetration of this product.
- Heat-up your wand to 37-42C (this should take about 1 minute). Add the massage function to start your Dry Eye treatment.
- Gently run the wand along your lower lid (below your eyelashes) starting with the inner corner of your eye and very slowly working your way to the outer corner of your eye. The slower the better - to give the heat enough time to work. One run from inner to outer corner should take 15 seconds. Repeat this motion for at least 60 seconds (please do not use the wand for longer than 60 seconds on any area).
- Repeat the process for your upper lid (just above your eyelashes). Keep your eyes closed throughout.
- Add the LED light function to start your cosmetic treatment. Use the LED light around any fine lines under your eyes or on the sides of your eyes with your eyes closed. also suitable to be used on smile and frown lines. DO NOT USE THE LED LIGHT ON YOUR UPPER OR LOWER EYELID - KEEP AT LEAST 1.5CM AWAY FROM YOUR EYELASHES.
- Repeat on the other eye.
For best results, use every morning. Can also be used morning and evening or as often as required. Please store your Peep Club Heated Eye Wand above 5oC.
USB charger included (needs to be charged once per month if used every day).
Do not use if you are allergic to Nickel. Consult your medical proffessional if you are epileptic, photophobic, light sensitive, pregnant or have had skin cancer in the last 12 months. Please wait 2 weeks before using the wand after any cosmetic treatments. If you have had botox, please allow two weeks after treatment. This product should not be used in the following populations - children, pregnant women, patients with epilepsy, tumours and cancer patients, patients with cardiac pacemakers, implanted with cardiac defibrillators, and other devices implanted in vivo. The wand is not suitable for anyone with metal work/ implants in the face, neck or shoulder area. Should you have any medical questions, such as serious illness, epilepsy etc, please consult your doctor before use. Please follow the recommended method shown in the manual enclosed with the wand. If your eyes have infections, such as conjunctivitis, do not use this product. Do not use this product when wearing contact lenses. If you feel abnormalities in your eyes, eyelids or skin during use of after use, please consult your medical specialist. Do not use the instrument whilst it is charging. For first time use and sensitive skin, please be sure to use it after confirming the skin condition. We recommend testing on an area of skin (e.g. arm/leg) to check that no irritation is caused. Do not repair, modify or disassemble this product without authorisation. Ensure hands are clean before use (wash with soap and warm water for 20 seconds). Works best when fully charged.
Returns: Unfortunately, we are unable to accept returns once the outer packaging has been opened. We kindly urge you to review the instructions and contraindications on our website before opening the packaging to ensure a smooth and satisfactory experience with our product. Your understanding and adherence to these guidelines are essential in maintaining the quality and safety of our offerings. If you have any questions or concerns, please don't hesitate to reach out to our customer support team (customercare@victoriahealth.com), who will be happy to assist you. This does not affect your statutory rights.
How long should I use my Heated Eye Wand™ for?
We recommend using your Heated Eye Wand™ PRO for 1-2 minutes on your lower eyelid followed by 1-2 minutes on your upper eyelid (a total of 2-4 minutes per eye).
How often should I use my Heated Eye Wand™?
We recommend using your Wand two times per day (morning and night) for the first 2-3 weeks. After three weeks, we recommend using it once a day , 3-4 times per week, although many of our customers continue to use it every day as part of their self-care routine
How do I clean my Heated Eye Wand™ ?
We recommend cleaning your Eye Wand after every use. Once you’ve turned your device off, wipe down the metal head with a dry cloth. If a deeper clean is needed, ring out a cloth so that it’s nearly dry. Add a little antibacterial soap (or a small pump of our foam) and wipe down the massage head.
Will the Eye Wand help with my puffy eyes or eye bags?
Absolutely! The gentle vibration of the Wand helps by boosting circulation around the eye area and decreasing fluid retention.
What is the difference between the original and the Peep Club Heated Eye Wand Pro?
The original has three modes whereas the Pro has a fourth, a heat-only mode, as well as the three existing modes which are available on the original device.
Is it normal for my eyes to water when using the Peep Club Heated Eye Wand?
The watering of the eyes is very normal - most people using the wand will experience watering in either one or both eyes - it is actually a good sign although can be a little unnerving!
Is it normal for my eyes to twitch after/ during using the Peep Club Heated Eye Wand?
This is likely due to the massage feature of the wand which may have caused a minor reflex of one of your eye muscles. A twitch tends to be the eye muscles around the eye contracting - just like how after the first run in a while some people might find their calf twitching a little bit. It is nothing to be worried about and it should subside by itself - the muscle has likely just been stimulated by the wand. It is very likely that as the muscles get used to the massage this happens less frequently and ultimately stops happening all together - but of course, it might happen a few more times. If you are finding it very irritating it is probably best to discontinue use.
Can I use the Peep Club Heated Eye Wand after cataract surgery?
If it has been more than 6 months post-cataract surgery and you have been fully discharged from hospital then it should be fine to use the wand. But we would always advise you ask your Optometrist if you are at all concerned as all eyes are unique.
Can I use the Peep Club Heated Eye Wand after glaucoma surgery?
If it has been more than 12 months post-glaucoma surgery and you have been fully discharged from hospital then it should be fine to use the wand. But we would always advise you ask your Optometrist if you are at all concerned as all eyes are unique.
I get headaches, can I use the Peep Club Heated wand?
Please consult your doctor to make sure it is okay for you to use the Eye Wand with your headaches.
Can you send me a larger print manual?
Please contact the customer care team to request customercare@victoriahealth.com
How long should it take the Peep Club Heated Eye Wand to charge?
The wand should go from no charge to fully charged after 1 night of charging. However, we really advise that you never let the wand go completely flat as this is not great for the battery. It is better to always keep your wand at full charge (which should only take a few hours of charging every week but may need charging more frequently eg every day after you have had it for 1 year - this is the same with most electrical goods eg electric toothbrushes).
What is the lifespan of thev Peep Club Heated Eye Wand?
The wand should last 2-4 years before needing replacement. It is under warranty for 1 full year after purchase. You may start to notice the wand will still work but does not perform as well after 3-4 years when it is due an upgrade.
Is a nickel free Peep Club Heated Eye Wand available?
We are working on it! Likely available in early 2022.
My wand isn't turning on
The on button can be quite stiff when the wand first arrives. We advise trying a few times to turn it on and holding down the on button. Also perhaps asking someone to help you. It will get easier as the on button loosens up through regular use.
Does the Peep Club Heated Eye Wand come with a charger?
Yes, the wand comes with a USB A charging cable - we do have many customers from the US or overseas and their feedback is that it works well with existing USB A adaptor plugs that they have available in their country
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